Overview of OSN contract varieties
| Cartridgeplan | Servicecard | Servicecontract | CopyKit | |
| Cartridges | On orderbasis | On orderbasis | Not included | Included |
| Response time maintenance | Within 8 hours | Within 8 hours | Within 8 hours | |
| Labour costs & call-out charges | Included | Included | Included | |
| Fixed monthly rate | Determined beforehand on the basis of the required number of prints | |||
| Price based on actual number of prints | Scaleable |
